Privacy policy

Last updated: July 19th, 2025

Welcome to Ease Mama (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website easemama.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

By using or accessing our Services, you agree to the collection and use of your information as described here. If you do not agree, please do not use our Services.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when using our Services, including:

  • Contact details (name, address, phone number, email)
  • Order details (billing, shipping addresses, payment confirmation)
  • Account information (username, password, security questions)
  • Customer support communications

Usage Information

We automatically collect certain information about your interaction with our Site and Services through cookies and similar technologies (“Cookies”), including:

  • Device and browser information
  • IP address and network data
  • Pages viewed, time spent, and other usage details

Information from Third Parties

We may receive information about you from third parties, such as:

  • Shopify and other service providers who support our Site and process payments
  • Marketing partners and analytics services

2. How We Use Your Information

We use your information to:

  • Provide and fulfill your orders, including payment processing and shipping
  • Manage your account and communicate about your purchases and Service updates
  • Improve and personalize your shopping experience
  • Send marketing communications, subject to your preferences
  • Prevent fraud and protect the security of our Services
  • Comply with legal obligations and enforce our Terms of Service

3. Cookies and Tracking Technologies

We use Cookies to operate and improve our Site and Services, understand user behavior, and tailor advertising. For details on the types of Cookies we use and how to manage them, please see Shopify’s Cookie Policy.

You can control or disable Cookies through your browser settings; however, this may affect your experience and some features may not work properly.

4. Sharing Your Information

We may share your personal information with:

  • Service providers who perform functions on our behalf (e.g., payment processors, shipping partners, customer support)
  • Marketing partners to deliver promotional content (in accordance with their privacy policies)
  • Affiliates within our corporate group
  • Legal authorities if required by law or to protect our rights

We do not sell or rent your personal information.

5. Data Retention

We retain your personal information only as long as necessary to provide Services, comply with legal requirements, resolve disputes, and enforce agreements.

6. International Data Transfers

Your information may be transferred to and stored in countries outside Canada, including the United States, where Shopify and our service providers operate. We ensure such transfers comply with applicable laws using recognized mechanisms.

7. Children’s Privacy

Our Services are not intended for children under 14 years old. We do not knowingly collect personal information from children under 14. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion or restriction of processing
  • Data portability
  • Withdrawal of consent
  • Opting out of marketing communications

To exercise your rights or manage your preferences, contact us using the details below.

9. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure.

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for their content or privacy practices. Please review their policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Policy periodically. We will post changes on this page and update the “Last updated” date. Continued use of our Services after changes indicates your acceptance.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Ease Mama
Email: info@easemama.com