Shipping policy
At Ease Mama, we know how important it is for your postpartum care essentials to arrive safely and on time. We take great care in preparing and packaging each order to ensure your products reach you in perfect condition.
Shipping Within Canada
- Processing Time: Orders are typically processed within 1–3 business days.
- Shipping Time: Once shipped, delivery usually takes 3–8 business days, depending on your location.
- We use reliable carriers like Canada Post or UPS to ensure safe and timely delivery.
- You'll receive a tracking number via email once your order is shipped.
International Shipping: We currently offer shipping within Canada only. If you're located outside Canada and would like to order, please contact us directly — we’re happy to explore options.
Local Delivery or Pickup
At this time, we do not offer local delivery or in-person pickup.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and the weight of your order.
- Occasionally, we offer free shipping promotions — follow us on Instagram or subscribe to our newsletter for updates!
Missing or Delayed Orders
If your tracking number shows your order as delivered but you haven’t received it, please:
- Double-check your delivery address and mailbox area
- Contact the carrier directly
- Then reach out to us at info@easemama.com — we’ll do our best to help!
Thank You for Choosing Ease Mama
We’re so grateful to be part of your postpartum journey. Every order is lovingly packed with care, and your support means the world to our business.
If you have any questions or need help with your order, we're always here to help!